Orca | ERP - The highly flexible enterprise management solution for SME clients

With a suite of dynamic modules, rich in functionality and features, that can cater to and grow with most small to medium size enterprises, Orca ERP is your perfect ally when it comes to streamlining and managing every facet of your growing business.

From 1 to 1000 simultaneous users, Orca ERP is ideal for mid-sized organisations that require total data integrity and security to provide appropriate levels of access for all users across the business.

The heart of the software is a fully transaction-based object design which supports multi-company, multi-consolidation and multi-currency with fully integrated modular and functional workflow.


Will Orca | ERP work for me?

Orca ERP will streamline any small to medium enterprise, however Orca by TCS do offer industry-specific features and functions to make it the ideal solution for the following:

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General Ledger

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  • User definable reporting structure to allow for analysis at multiple levels

  • Regular or on-demand auto-reversing journals and standing journals

  • Reconciliation documents for account control

  • Full foreign currency functionality including forex revaluations

  • Multiple budgets, including budget revisions and forecasts

  • Updated automatically in real-time


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  • Detailed or summarised ageing

  • Credit control allowing for value limits, days overdue or both

  • Debt collection control with overdue letters, call tracking and automated follow ups

  • Comprehensive sales and margin analysis


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  • Detailed or summarised ageing

  • Multiple payment and prepayment capabilities including electronic payments

  • Comprehensive purchase and expense analysis

Cash & Banking

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  • Multiple bank accounts and multiple bank clearing accounts in multiple currencies

  • Currency adjustments for revaluation purposes

  • User definable receipt types and associated processing attributes

  • User definable payment types and associated processing attributes including those required for electronic payment for both direct debits and direct credits

  • Supports online payments catering for most banks’ electronic banking software


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  • Quotes, sales orders, picking and shipping documents and invoices

  • Consolidation of multiple orders into a single shipment

  • Consolidation of multiple shipments into a single invoice

  • Multiple shipments/invoices per order with backorder management

  • Various picking options are catered for

  • Multi-level pricing and discount matrices

  • Promotions allowing for discounts or gift with purchase for a specified period

  • Credits and/or returns processing with authorisation hierarchy


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  • Purchase quotes, orders, shipments and invoices with authorisation hierarchy

  • Shipment costing with multiple on-cost allocation methods

  • Linked sales orders with backorders are automatically updated by received POs

  • Inter-warehouse requirements processing


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  • Multiple warehouses and multiple bin locations per product

  • Multiple units of measure

  • Full and cycle counts

  • Batch, lot and/or serial number control

  • Tariff classifications and import duty rates

  • Dangerous goods

  • Build capability provides for stocked and non-stocked kits or assembled products

  • Optional image store for graphical representation of product

  • Full pricing module with unlimited price codes and base formulae

  • User definable inventory groups allowing for analysis and processing by category

  • User definable catalogue structure for product promotional documentation, etc.

  • User definable discount structures at group and/or individual product level


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  • Accounting and tax depreciation registers

  • Straight Line or Diminishing Value depreciation method

  • Asset Registers including allocation to employees and locations

  • Asset revaluation

  • Insurance classification, valuation and reporting

  • Market valuation recording

Job Control

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  • Quotes, job costing and job invoicing

  • Parts, labour recoveries, outwork and sundry costs/recoveries

  • Multiple user definable on-charging rules including fixed price jobs

  • Multiple invoices per job and multiple jobs per invoice

Warranty Control

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  • Warranty registrations

  • Internal or external warranty claims with submission of claim to suppliers for reimbursement

  • Warranty recovery analysis

  • Free service claims

  • Warranty analysis based on failure codes or faulty products

Hire Contracts

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  • Manage hiring of unique equipment or sundry items including license requirements and related items and equipment

  • Range of hire periods and charges catered for

  • Track availability and location of hire inventory

  • Track profitability of hire inventory including maintenance costs

CRM/Contact Management

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  • Manage multiple contacts for debtors, creditors and employee records

  • Customer service calls to track interactions with customer, with contact type and classification codes for analysis purposes

  • Call escalation and automated follow ups

Employee Records

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  • Linked to user profile to secure email control

  • Integrated links to timesheet control

  • Training course recording

  • License control

  • Employee schedules, productivity and turn over reports

Standard Features

Audit Control

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  • Audit record for every record identifying user, date and time created and user, date and time last modified

  • List of all associated documents with drill down capability

  • User definable audit profiles to track and record specific actions on specific records

Security Control

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  • Profile based security with users linked to menus, and access rights

General Functionality

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  • Full transactional analysis with drill-down to source documents and transaction sets

  • Reference tracking for all transactions

  • Full document rollback allowing for corrections to processed data

Multi Currency

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  • Catering for group, company and reporting currencies


  • Automated job queuing allows for individual reports or packages to be processed at one time

  • Jobs can be queued at various intervals, e.g. daily, weekly or monthly

  • Dependent job queuing catered for

  • Supported formats include PDF, Excel and HTML

  • Output to printer, file or emailed or faxed to a list of recipients

  • SMS messages

Document Management

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  • Allows for documents to be loaded against accounts, documents and codes

  • Category codes enable the classification of documents to assist with document management and searches

  • Stored documents can be viewed and maintained

Business Analytics

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  • Embedded, real-time analytics that can easily scale for growing data and user volume

  • Open analytics enabling seamless interoperation with other systems and tools

  • Ability to incorporate advanced analytics into real-time processes

  • Business Intelligence (BI) allowing for customisable dashboards and ad hoc reporting

  • Multiple data models and subject areas catered for

  • Integrate seamlessly with a wide range of third-party and opensource analytics packages, e.g. Tableau, Power BI


  • Able to create seamless business processes that connect with internal and external data sources, applications and services

  • Graphical tooling to visually diagram processes, rules, and workflows

  • EDI (Electronic Data Interchange) available for numerous documents including orders from customers, incoming shipment details from suppliers and consignment data

    - EDIFACT and X12 formats supported by default

    - Purchase and Sales documents (ORDERS, DESADV, INVOIC

    - Product point of sales and forecast information (PAD/852,830)

  • Set of APIs (Application Programming Interfaces) to facilitate integration with third party systems and/or for website integration

    - Accessed via Web Services using either SOAP or REST

    - XML or JSON format

Deployment Options

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  • Automated deployment options provide flexibility when choosing a platform:

    - Amazon Web Services (AWS)

    - Google Cloud Platform (GCP)

    - Microsoft Azure

    - Private Cloud

    - VMware vSphere

    - Pre-existing virtual and bare-metal environments